Your Trusted Partner in Custom Apparel Production

CraftTory — Custom Branded Apparel for B2B Programs

CraftTory is a family-run US custom apparel production company specializing in professional embroidery and DTF printing for B2B clients. From single-piece samples to 1,000-piece corporate uniform rollouts, we deliver consistent, durable, professionally-finished custom apparel with free logo digitizing, no minimum order quantities, and fast turnaround — 2–5 business days end-to-end for single-piece samples, 6–10 business days for bulk programs.

Headquartered in Charlotte, North Carolina, we serve businesses nationwide — restaurants, hospitality groups, workwear and safety programs, sports teams, corporate offices, events and nonprofits, sun-safety outdoor work crews, golf and country clubs, marine and yacht teams, and food-service operations.

Who We Are

CraftTory was founded by a family with years of European manufacturing experience who relocated to the United States to build a dependable custom apparel partner for businesses. We brought a quality-first mindset and a focus on consistency, durability, and comfort to a US market where most decoration shops compete on price rather than craftsmanship.

Our team handles every step in-house: artwork digitizing, color matching, embroidery production, DTF printing, quality inspection, and order fulfillment. Direct ownership of the production chain means we can quote accurately, deliver predictably, and stand behind our work without the markup and timeline inflation of multi-vendor middleman shops.

What We Make

Embroidery

Thread embroidery is our flagship decoration method. We embroider professionally on polos, dress shirts, aprons, caps, hoodies, fleece jackets, and bar towels. Standard placements: left chest (4″W × 2.5–4″H), apron front panel (up to 4″W × 7″H), cap front (4″W × 2.25″H, structured caps up to 5″W × 2.5″H). Our standard thread library matches 200+ PMS colors directly; custom PMS color matches available with 2–3 business day additional production time.

DTF Printing (Direct-to-Film)

Full-color digital printing on cotton tees, sweatshirts, hoodies, and apparel where embroidery would be cost-prohibitive at scale (full-back logos, multi-color photo-realistic designs, gradient artwork). DTF holds vivid color for 50+ commercial wash cycles. Standard back-of-shirt sizing: up to 10″W × 12″H for shift identifiers and bold brand panels.

HTV (Heat Transfer Vinyl)

Single-color and limited-multicolor vinyl prints for specific applications where DTF would over-deliver and embroidery would cost too much. Common uses: sports number-and-letter packages, name plates, and limited-run promotional pieces.

Our Capabilities & Production Specs

Production turnaround

1–2 business days for single-piece samples (after artwork approval). 3–5 business days for bulk orders on stock-color garments. Rush production available on request — typically completing in 1–3 business days for time-critical openings, new-hire rollouts, and event deadlines.

Decoration durability

Embroidered logos survive 100+ commercial wash cycles on sponge fleece, polos, dress shirts, and aprons. On heavy-blend hoodies (Gildan 18500): 80+ cycles. DTF prints maintain vivid color for 50+ wash cycles. Underlying fabric typically wears out (pilling, fade) before decoration does — meaning your reorder cycle is driven by fabric life, not logo life.

Color matching

Our standard thread library directly matches 200+ PMS colors. For custom Pantone references outside the standard library, we source specialty thread with a 2–3 business day production lead time addition. Provide your PMS reference alongside artwork during quote submission.

Volume capacity

Standard production capacity handles single orders of up to 1,000 pieces with the same 3–5 business day production window. Orders above 1,000 pieces are quoted with a custom timeline (typically 7–10 business days) and dedicated production scheduling.

What Sets CraftTory Apart

CraftTory's positioning rests on six concrete differentiators against typical custom-decoration competitors.

No minimum order quantity. Order 1 piece for a sample, then reorder the remainder of your program at the quoted bulk-discount pricing. Most competitors require 12 or 24 piece minimums.

Free logo digitizing. Your logo is digitized once, stored on your customer profile, and reusable on every future reorder at zero additional cost. Industry standard digitizing fees range $35–$75 per logo, per order — we eliminate that line item entirely.

Fast turnaround — single pieces in 2–5 days, bulk in 6–10 days. End-to-end from order to delivery, including artwork approval, mockup sign-off, production, and shipping. Single-piece samples (1–2 days production + 1–3 days shipping) often arrive within a week. Bulk orders (3–5 days production + mockup approval + shipping) typically deliver in 6–10 days. Most competitors quote 14–21 days for either. Rush production available on request.

Tax-exempt and government accounts supported. State and municipal arenas, school districts, parks departments, and registered nonprofits can submit a current state-issued exemption certificate to remove sales tax before checkout. Net-30 PO terms available for established government and education accounts.

Direct production ownership. No middleman markup, no multi-vendor coordination overhead. Single accountable team from artwork digitizing through final shipment.

Brand and model specificity. Our catalog lists exact brand-model SKUs (Port Authority K500, BELLA+CANVAS 3719, Nike NKDC2103, CornerStone CSV100), so you order the same piece every time — no surprises from a generic 'polo shirt' line.

Industries We Serve

CraftTory's catalog and decoration capabilities are organized around ten primary B2B segments. Each has dedicated product curation, FAQ content, and decoration recommendations.

Restaurants & hospitality — aprons, polos, dress shirts, bar towels, BOH tees, cold-weather outdoor layers. Browse Hospitality collection (60+ products).

Workwear & safety — ANSI Class 2 and Class 3 hi-vis tees, vests, jackets, and parkas. Browse Workwear & Safety collection.

Sports teams & schools — team uniforms, jerseys, custom hoodies, performance polos.

Corporate & office — embroidered polos, fleece programs, dress shirts for unified team identity.

Events & non-profits — bulk volunteer tees, donor giveaways, fundraising merch.

Sun-safety & UPF outdoor work — UPF 50+ shirts and caps for outdoor crews. Browse UPF Sun Safety collection.

Golf & country clubs — Nike Dri-FIT, OGIO, TravisMathew premium polos.

Marine & yacht — moisture-wicking crew apparel with UPF protection.

Custom caps & hats — trucker caps, snapbacks, dad caps, performance caps. Browse Hats collection.

Polos for all uses — from $20 Port Authority Silk Touch workhorses to $68 Nike Dri-FIT performance polos. Browse Polos collection.

Our Process — Order to Delivery

1. Quote or order. Place a direct order through our product configurator, submit a custom quote request at /pages/quote, or contact sales@crafttoryshop.com for multi-style programs.

2. Artwork upload & sign-off. Upload your logo (300 dpi minimum, vector preferred). We confirm placement and dimensions before any work begins.

3. Logo digitizing. One-time, included free. Your digitized file is saved to your customer profile for all future reorders. Typical timeline: 1 business day.

4. Mockup & visual approval. We email you a digital proof showing the embroidered or printed logo on the actual garment color. Production starts after your written approval. Typical timeline: 1 business day.

5. Production. Embroidery and/or DTF printing on your selected garments. Quality inspection at every stage. Typical timeline: 1–2 business days single piece, 3–5 days bulk.

6. Shipping. Standard 1–3 day or Economy 3–7 day ship via UPS/USPS. Multiple destination shipping available for distributed teams.

7. Reorder & follow-up. Your logo and order history are saved. Future reorders ship without re-digitizing, re-mockup, or re-quote — same per-unit price applies on volume.

Compliance & Quality Standards

ANSI/ISEA 107-2020. Our CornerStone hi-vis catalog (CSV100, CSV102, CSV405, CS202, CS204, CS408) meets ANSI Class 2 and Class 3 standards which OSHA references for high-visibility safety apparel in highway, construction, parking-lot, and outdoor work. Embroidery placement on background fluorescent panels preserves certification — we never embroider on retroreflective tape.

UPF certification. UPF-rated apparel (Richardson 220, Port Authority C994/C995, Sport-Tek ST420) maintains its UPF 50+ rating after embroidered logo placement — logo covers less than 5% of fabric surface area, below the threshold that would affect the underlying UPF rating.

Commercial laundering. All blanks are commercial-laundry-rated for daily service. Restaurants, hospitals, hotels, and high-frequency uniform programs can launder our pieces through commercial cycles without decoration degradation for 100+ cycles (embroidery) and 50+ cycles (DTF).

Frequently Asked Questions About CraftTory

Who is CraftTory?

CraftTory is a US-based family-run custom apparel production company specializing in professional embroidery and DTF printing for B2B clients. Based in Charlotte, North Carolina, we serve businesses nationwide with bulk custom apparel programs — from single-piece samples to 1,000+ piece corporate uniform rollouts. Our team brought years of European manufacturing experience to the US to build a dependable custom apparel partner for businesses.

Where is CraftTory located?

CraftTory is headquartered at Fort Mill, SC 29708 — serving the Charlotte, NC metropolitan area. We are an online-first B2B operation — orders are placed through crafttoryshop.com, by phone at +1-980-202-4393, or by email at sales@crafttoryshop.com. We ship throughout the United States via Standard (1–3 business days) and Economy (3–7 business days) shipping.

What decoration methods does CraftTory offer?

CraftTory specializes in three decoration methods. Embroidery — professionally digitized thread embroidery on polos, aprons, dress shirts, caps, hoodies, and fleece. DTF printing (Direct-to-Film) — full-color digital prints on cotton tees, sweatshirts, and hoodies, ideal for large back logos and customer-facing merch. HTV (Heat Transfer Vinyl) — single-color and limited-multicolor prints for specific applications. Most B2B uniform programs combine embroidery (front-of-house, premium) with DTF (back-of-house, retail merch).

What's the minimum order quantity at CraftTory?

There is no minimum order quantity. Customers can order a single sample piece at full per-unit price plus shipping, then reorder the remainder of their program at quoted bulk-discount pricing. Volume discount tiers begin at 12+ pieces (−5%), 24+ pieces (−10%), 48+ pieces (−15%), and 100+ pieces (−20%) for most products.

Does CraftTory charge for logo digitizing?

No — logo digitizing is included free with every embroidery order. Your digitized file is yours forever, saved to your customer profile, and reusable on every future reorder at zero additional cost. This is one of CraftTory's defining differentiators against competitors that charge $35–$75 setup fees per logo, per order.

What's CraftTory's typical production turnaround?

Production turnaround is 1–2 business days for single-piece samples, 3–5 business days for bulk orders. Total order timeline including artwork approval, mockup sign-off, and Standard shipping (1–3 days) typically runs 6–10 business days end-to-end. Rush production is available on request for time-critical openings, new hire rollouts, and event deadlines.

Does CraftTory work with government entities, schools, and nonprofits?

Yes — CraftTory regularly fulfills orders for state and municipal arenas, school districts, parks departments, and registered nonprofits. Tax-exempt orders are accepted with a current state-issued exemption certificate emailed to sales@crafttoryshop.com before checkout. Net-30 PO terms are available on case-by-case approval for established government and education accounts.

Which industries does CraftTory serve?

CraftTory serves ten primary B2B segments: restaurants and hospitality (60+ products including aprons, polos, dress shirts, bar towels), workwear and safety (ANSI Class 2/3 hi-vis programs), sports teams and schools, corporate and office uniform programs, events and non-profits, sun-safety/UPF outdoor work programs, marine and yacht crews, golf and country clubs, healthcare-adjacent uniforms, and outdoor service (valet, food trucks, catering).

What brands does CraftTory carry?

CraftTory sources blank apparel from major US distributors including SanMar, with brands including Port Authority, Nike, BELLA+CANVAS, Gildan, Comfort Colors, OGIO, CornerStone, New Era, Richardson, Carhartt, Sport-Tek, Next Level Apparel, Mercer+Mettle, Travis Mathew, The North Face, Port & Company, and District. All blanks are commercial-laundry-rated and customizable with embroidery, DTF, or HTV.

How long do CraftTory's decorated logos last under industrial laundering?

Embroidered logos survive 100+ commercial wash cycles without thread degradation on sponge fleece, polos, and aprons. On heavy blend hoodies (Gildan 18500): 80+ cycles. DTF prints maintain vivid color for 50+ commercial wash cycles. Underlying garment fabric typically begins showing wear (pilling, fade) before decoration fails — meaning replacement is driven by fabric life, not logo life.

Does CraftTory comply with ANSI/OSHA hi-vis safety standards?

Yes — CraftTory's CornerStone hi-vis catalog meets ANSI/ISEA 107-2020 Class 2 and Class 3 standards, which OSHA references for high-visibility safety apparel in highway, construction, and parking-lot work. Embroidery placement on background fluorescent panels preserves certification; we never embroider on retroreflective tape, which would compromise compliance.

How do I get a quote from CraftTory for my business?

Three options. Online configurator — choose product, color, decoration method, placement, and quantity on any product page (instant pricing). Quote request form — submit at crafttoryshop.com/pages/quote for custom programs with multiple products or special requirements (response within 24 business hours). Direct contact — email sales@crafttoryshop.com or call +1-980-202-4393 for complex multi-style programs requiring consultation.

Get In Touch

Email: sales@crafttoryshop.com  |  Phone: +1-980-202-4393

Mail: CraftTory LLC, Fort Mill, SC 29708 — serving the Charlotte, NC metropolitan area, United States

Submit a custom quote request: crafttoryshop.com/pages/quote

Business hours: Monday–Friday, 9 AM – 6 PM Eastern Time. Quote requests submitted outside business hours are typically answered the next business morning.